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TERMS OF USE

 

Shippingmasters is a licensed and bonded motor carrier broker (MC# 461199). Shippingmasters does not provide the actual transportation of your bike; we refer you to shippers that we negotiate with that provide bike transportation.


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Shippingmasters negotiates with numerous motorcycle shippers who have fairly dynamic schedules.   After booking, please consult the actual shipper of your bike regarding pick up and delivery schedules. Shippingmasters does not track shipments after booking.

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Shippingmasters collects a down payment on each shipment we book. The shippers we negotiate with know that once a customer places a down payment and has been referred to them by Shippingmasters, the customer has made a commitment to ship and has been informed of the shippers rate and terms.

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A refund of the Shippingmasters down payment will be considered if a request for refund is made within 48 hours of booking a shipment with Shippingmasters. Whenever Shippingmasters issues a down payment refund, $25 is withheld from ANY and ALL refunds to cover processing fees. If you are not satisfied with a shipper we have referred you to or have other reasons to switch shippers or cancel a shipment, upon your request we will provide other quotes for you to consider. Your original Shippingmasters down payment will apply toward other shippers for a period of one month. The rates, terms, and down payment amount of other shippers will likely vary from those of the original shipper we referred you to.

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A refund of the Shippingmasters Payment and/or Title Transfer fee will be considered if a request for refund is made within 48 hours of booking transfer services with Shippingmasters. Whenever Shippingmasters issues a transfer service refund, $25 is withheld from ANY and ALL refunds to cover processing fees.

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Shippingmasters does not provide any insurance coverage for your shipment, the shippers we refer you to carry various levels of insurance coverage and are responsible for your bike once you book your shipment with them. Basic shipper insurance information is noted on each quote we provide. You are responsible to inspect the vehicle for damage at time of delivery and submit any claims to the shipper at that time. Claims submitted after delivery will not be considered.

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The shippers we negotiate with do not want to transport extra parts. Some shippers will allow a small box of extra parts. There might be an extra charge for transporting extra parts. Shippingmasters does not guaranty a shipper will transport extra parts and does not quote any additional fee amounts for extra parts. If the shipper allows a reasonable amount (as determined by the shipper) of personal/spare items to be sent with the vehicle, those items are not covered by the shippers insurance and the shipper does not take responsibility for those items. Spare items must be properly packaged prior to pick up. The shippers driver has the final authority to determine if spare items will be transported or not at the time of pick up. It is your responsibility to discuss any spare items with Shippingmasters at time of booking and with the shipper prior to pick up.

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Some shippers require you to drain the gas and/or disconnect the battery prior to shipping.  If bike preparation is required it will be noted in your quote. You are responsible to have someone available to meet the shipper for pick up and delivery.

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Shippingmasters quotes one price and guaranties that the rate quoted includes all fees for shipping your bike based on the accuracy of the information you provide on your quote request, there are no hidden charges. The shipper we refer you to that provides the actual transport of your bike is responsible for determining the delivery schedule and providing you with the schedule information relative to your shipment. Shippers do their best to meet the timeframes listed in our quotes, and in the vast majority of shipments they do, but the delivery timeframes listed in our quotes are estimates and are not guaranteed. Traffic, road construction, mechanical failures, prior and en-route bookings, and weather conditions can all have an affect on the amount of time it takes to deliver your bike.

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Shipping rates are determined by a number of factors. Some of these factors include  distance traveled, size of the bike, weight of the bike, fuel surcharges, insurance surcharges, etc. You are responsible to determine if your bike fits within the size and weight limits noted on the various shipping options Shippingmasters provides. Bikes that exceed size and/or weight limits listed in our quotes may be subject to additional fees and/or might not be able to be transported.

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If you use the terminal to terminal container shipping option and do not drop off or pick up your bike at the shipping terminals per a predetermined schedule, you will be charged a $50 per day storage fee.

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Shippingmasters Disclaimer:
Shippingmasters quotes rates and terms for the shippers we negotiate with, and even though all information is deemed reliable and correct; it is your sole responsibility and discretion to research this information. To the maximum extent permitted by law, Shippingmasters will not be held liable for any damages, theft, loss, costs, or injury of any kind, resulting from or connected to use, or services obtained through Shippingmasters.

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Copyright statement:
This site is protected by copyright and trademark laws under U.S. and International law. All rights reserved.

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Privacy statement:
Contact information will only be shared with the shippers we refer you to and/or our affiliates.

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